Foxlark Crystal Shop Policies & Return Info

Thank you for visiting my small shop.

FoxLark Alchemy
Jewelry for the strange and unique.

Sustainable, ethical jewelry...
• I make, design or hand pick each item myself.
Photograph, list, package and ship each and every item from our home studio. 
I truly want everyone to love these little magics I create.
I always try to represent each item accurately and package each piece securely

•PLEASE contact me before leaving any negative feedback so I can resolve any issues for you. .

•Processing time-

All items are shipped within 1-5 business days. You can upgrade shipping at checkout for faster shipping times. All items are shipped from our home studio in Savannah GA or occasionally from the road as we travel the US in our mobile studio.

Currently Foxlark is a small business of 1 person (me) so please be patient.

•Shipping times- 

North America: Usually 2-8 business days  from time of order
International: 1-3 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

•Returns & exchanges-
I gladly accept returns, exchanges, and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 2 hours of purchase


Natural Crystal Info
• The crystals I use are natural stones and can have scratches chips or inclusions in the stones. I try to show these in the photos but feel free to ask if you would like any additional photos

• Please remember that the crystals are tiny pieces of the earth and should be worn with care . They can break if dropped or hit. Please be careful when wearing as I can not repair crystals or refund if they are broken after wearing.
Thanks for understanding.


Shipping info
All jewelry orders are sent by registered first class mail with tracking within 1-5 business days. Shipping time is usually 1-4 days within the U.S. from the time it is shipped and you will receive a tracking number and insurance.
***ALL packages are sent with tracking and insurance

• Any crystals or packages over 1 pound can not be shipped first class mail so they will be shipped either USPS priority or fedex Usually 1-3 days in the US.

Please note: I ship to the address provided with your order... If you need to change the shipping address after an order has been placed, please let me know right away!

Gift wrapping and packaging
Each piece of jewelry come ready for gift giving.

Returns and Exchanges
If you are unhappy with your order please contact me within 3 working days of receiving your package. I will do my best to resolve the problem quickly.

All items must be unworn/ undamaged for return or exchange. Refund will be issued minus shipping or include a $5 restocking fee per item. Buyer is responsible for return shipping.
All returns or exchanged must be approved by me before being sent back.
If you have any questions just message me.


Care instructions
A note on greening- Please note that copper rings may leave a green mark on your skin. This is in no way harmful and many people say that wearing copper is very beneficial. I coat my copper rings with a varnish on the inside but depending on your body chemistry you may experience some greening. This can be simply washed off with a little soap and water.

***All of our jewelry is always 100% nickel free!

Based on 2499 reviews
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Amazing Ring!

I have two versions of this ring. One is sized and this one is adjustable! I have arthritis, so some days I cannot wear the sized version of this beautiful ring. One days I am swollen, I can wear this ring comfortably because of the adjustable capabilities it has. I receive compliments on both rings and I never have to go without my ring.

The chain is a little too short. It doesn'...

The chain is a little too short. It doesn't fit a man's neck. I have to buy a new chain even though it said it's for a man.

Great product and service

I’ve placed a couple orders and it’s been a great experience. The owner selects good stones and sets them with excellent craftsmanship and artistry.

Exactly what I was hoping for 😊 really aw...

Exactly what I was hoping for 😊 really awesome little necklace. This shop has became one of my favorites!

The ring said it was a size 7 but was a bi...

The ring said it was a size 7 but was a bit large and had to buy a ring sizer

C
Citrine Ring Size 7.5 Three Stone Ring in Silver/ Foxlark Collection
CB (Ashburn, US)
Bought as a gift for my mom, she loves it!...

Bought as a gift for my mom, she loves it!!!!

I love the color and meaning with it

I felt an immediate connection with this ring. This makes my 12th ring from you and the quality is always amazing

My favorite stone in a ring bloodstone

Beautiful Curated, fits is amazing. This is my 11th ring from you and I'm never disappointed. I look forward to many more rings to come!

This was a gift. Arrived on time

This was a gift. Arrived on time

J
Moss & Moon Collection - Fancy Moss Agate Statement Necklace set in Fine Silver / One of a Kind - by Foxlark
JB (Ashburn, US)
Such a cool statement piece. I love the to...

Such a cool statement piece. I love the tones!

J
Moss & Moon Collection - Big Fossilized Palm Root Statement Necklace set in Fine Silver / One of a Kind - by Foxlark
JB (Ashburn, US)
This necklace is my favorite of the 3 I or...

This necklace is my favorite of the 3 I ordered. So cool that the design is naturally occurring. I love the unique pieces in this shop 🖤

J
Clear Quartz & Black Onyx Crystal Statement Necklace in Fine Silver / Foxlark Collection - One of a Kind
JB (Ashburn, US)
Super cool. Love the dark stones that are...

Super cool. Love the dark stones that are used in this shop. 🖤🖤🖤

Awesome product and great customer service...

Awesome product and great customer service!

Absolutely beautiful and quick delivery

Absolutely beautiful and quick delivery

g
Graveyard - Woven Blanket
gandolf (Des Plaines, US)
just right

very cozy

G
Sticks and Stones Collection- Size 8.5 Black Onyx Green Sea & Glass Statement Ring in Fine Silver // Punk Ring Goth Witchy Gemstone Jewelry
GK (Ashburn, US)
Beautiful merger of the ocean and earth

Beautiful merger of the ocean and earth

Square raw aquamarine

The ring fits perfectly, is very comfortable to wear, and is beautiful . I’m
so glad that I purchased it.

Large Snowflake Obsidian Ring Silver Size 7 8 9 10 11 / Foxlark Collection

Love this piece. Really happy I found this...

Love this piece. Really happy I found this shop! I already ordered more necklaces that are on the way. Very unique style of jewelry. 🖤

This ring completely exceeded my expectati...

This ring completely exceeded my expectations. It's gives off a magical blue when the sun hits it just right.

G
Clear Quartz Crystal Ball Necklace in Copper / Foxlark Collection
Glowbugg (Sacramento, US)
Magical!

I absolutely love my crystal ball necklace. It's beautiful and so well crafted. It's one of my favorite pieces of jewelry.

L
Mookaite Heart Crystal Statement Ring in Sterling Silver- Designed by FOXLARK Collection Size Adjustable to Size 6 7 8 9 / Gothic Jewelry
Laura D. (Woodland Hills, US)
Gorgeous ring!!!

I think this may be my new favorite ring, Colors in the stone are so stunning . 🤩 I have gotten so many compliments on this ring …LOVE it!!!

Stunning!!!

Absolutely gorgeous! Not my first time with Foxlark….and certainly not my last!!!!! 😍

Perfect for the birthday gift we were look...

Perfect for the birthday gift we were looking for. Fast service! #ShopSmall !!

S
Pink Rose Quartz Ring in Fine Silver Size 6 7 8 9 / Foxlark Collection
SpookyHoot

LOVE. Excellent quality, solid pieces!